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On-street parking on both sides of a busy residential street.

Six Ways Municipalities Benefit From Privatized Parking

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Successful parking companies take lots, garages, and on-street parking programs that are barely self-sustainable and turn them into a legitimate source of income. For municipalities, this means additional revenue can be injected into local projects and amenities. But beyond profit, parking managers can yield greater productivity at a lower cost, improve traffic flow, and reduce …

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A man wearing a hangTag shirt points to a smartphone depicting hangTag's interactive map.

Impark Deploys New Parking App in London, ON

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VANCOUVER, B.C. (October 25, 2017): Imperial Parking Canada Corporation (Impark) announced today the deployment at parking facilities in London and Sudbury of hangTag™ , a new parking app. HangTag allows parkers to conveniently locate parking facilities on a map, view lot details, get driving directions, and pay for parking without going to the meter. The …

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A man wearing a hangTag shirt points to a smartphone depicting hangTag's interactive map.

Impark Deploys New Parking App in Vancouver, BC

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VANCOUVER, B.C. (October 11, 2017): Imperial Parking Canada Corporation (Impark) announced today the deployment at parking facilities in Vancouver and the Lower Mainland of hangTagTM; a new parking app. HangTag allows parkers to conveniently locate parking facilities on a map, view lot details, get driving directions, and pay for parking without going to the meter. …

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The 5 Essentials of a Patient-First Wayfinding System

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Healthcare facilities are living, breathing buildings in a permanent state of flux. As they absorb and react to the needs of their clientele, they transform into a jigsaw of new and old — each wing, zone, and floor different from the last. The necessary fluidity of healthcare campuses makes wayfinding systems tricky to implement and …

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A parking stall reserved for people with disabilities.

3 Surprisingly Simple Ways to Rethink Accessibility

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When you think of accessible parking, what do you see? You’re likely envisioning something like the image above: extra-wide spaces that prominently display the international accessibility icon, with a wheelchair-friendly, sloped curb nearby. But in 2018, maybe it’s time to expand our understanding of what makes parking “accessible.” How, for example, do traditional handicap parking …

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Standing up for Veterans at Portland’s Annual Stand Down

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The U.S. Department of Housing and Urban Development (HUD) estimates that 39,471 veterans are homeless on any given night. An additional 1.4 million are at risk of losing their accommodation. On the 16th anniversary of 9/11, Portland held Oregon’s largest Veterans Stand Down event. The event honors and supports those who, having heroically put their lives …

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A doctor placing his hand on the shoulder of a smiling older man.

Crafting Patient Loyalty: The Art of Service

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In a consumerist age fueled by robotic automation, the Internet of Things (IoT), and disruptive apps, the tipping point for consumer loyalty remains the same as it ever was — customer service. Customer service has traditionally been a muted priority for healthcare providers, with patient care quite rightly taking precedence. But as quality of experience …

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