To all our customers:
We are currently experiencing an increased volume in calls. As a result, there is a likelihood of dropped calls or long wait times. We apologize in advance for this, but we’re making it a priority to ensure that your concerns are heard. Please contact us via the forms below for better reachability. In the meantime, we hope that you all practice safe distancing and are staying healthy.
Thank you.

Contact Customer Service

Click the Customer Assistance button below to explore service options for Parking Notices, Monthly Parking, Meter Support, General Feedback and more.

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Monthly Parking

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Parking Notices

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Press & Media Inquiries

Press Inquiry is for media and press personnel only. For customer service concerns, please use the designated country customer assistance links above. Customer service inquiries submitted at this link will not be answered.

Canada

Calgary

112 – 10th Avenue SE
Calgary, AB T2G 0R1
Phone: 403.299.7275
Hours: Monday – Friday, 8:00am – 4:00pm 
For Meter or Parking Lot issues, call: 403.299.7275

Edmonton

10239 – 107th St.
Edmonton, AB, T5J 1K1 
Phone: 780.420.1976
Hours: Monday – Friday, 8am – 4pm
For Meter or Parking Lot issues, call: 780.420.1976

Fraser Valley/Whistler

Impark Customer Service Office (Storefront)
601 W Cordova Street, Suite 300
Vancouver, BC V6B 1G1
Phone: 604.331.7288
Hours: Monday – Friday, 8am – 5pm

Impark (Corporate Office)
601 W Cordova Street, Suite 300
Vancouver, BC V6B 1G1
Phone: 604.681.7311
Hours: Monday, Friday, 8am – 5pm

Impark (Suburban Office)
Suite 300, 9940 Lougheed Hwy
Burnaby, BC V3J 1N3
Phone: 604.420.6446
Hours: Monday – Friday, 8am – 5pm

Common Contacts: 

For Meter or Lot issues, call: 1.866.277.5501

Kamloops

#202-150 Victoria St.
Kamloops, BC, V2C 1Z7
Phone: 250.372.0203
Monday – Friday, 8am – 4:30pm
For Meter or Lot issues, call: 250.372.0203

Kelowna

212 – 1626 Richter Street 
Kelowna, BC V1Y 2M3
Phone: 250.763.9905
Monday – Friday, 8am – 4:30pm
For Meter or Lot issues, call: 250.763.9905

Halifax

1496 Lower Water Street, Suite 425, Box 6
Halifax, NS B3J 1R9
Phone: 902.423.1126
Hours: Monday – Friday, 8am – 4pm
For Meter or Lot issues, call: 902.423.1126

Hamilton

1442 Osprey Dr., Unit #1
Ancaster, ON L9G 4V5
Phone: 905.648.5131
Hours: Monday – Friday, 9am – 3:30pm
For Meter or Parking Lot issues, call: 905.648.5131

London

380 Wellington Street, Suite 12
London, ON N6B 5B6
Phone: 519.433.7511
Hours: Monday – Friday 8:30am – 1:00pm
Appointments can be made for 1:00pm – 4:00pm by calling 519.433.7511 ext. 41100.
For Meter or Parking Lot issues, call: 519.433.7511

Montréal

1010 rue Sherbrooke Ouest, Suite 440
Montréal, Québec H3A 2R7
Phone: 514.875.5626
Hours:  Monday – Friday, 8am – 5pm 
For Meter or Lot issues, call: 514.875.5626

Ottawa

150 Isabella Street, Suite 300
Ottawa, ON K1S 5P7
Phone: 613.234.6119
Hours: Monday – Friday, 8:00am – 4:30pm
For Meter or Parking Lot issues, call: 613.234.6119

Prince George

3330 22nd Avenue
Prince George, BC V2N 1P8
Phone: 250.563.8430
Monday – Friday, 8am – 4:30pm
For Meter or Parking Lot issues, call: 250.563.8430

Regina

102 – 1800 11th Ave 
Regina, SK S4P 0H8
Phone: 306.352.2681
Hours: Monday – Friday, 8am – 4:30 pm
For Meter or Parking Lot issues, call: 306.352.2681

Saskatoon

Bay 6 – 305 Idylwyld Dr N
Saskatoon, SK  S7L 0Z1
Phone: 306.653.1884
Hours: Monday – Friday, 8am – 4:30pm
For Meter or Parking Lot issues, call: 306.653.1884
Please note, office is closed on civic and statutory holidays

Toronto

90 Northline, Unit 2
Toronto, ON M4B 3E5
Phone: 416.369.1801
Hours: Monday – Friday, 8:30am – 5pm
For Meter or Parking Lot issues, call: 416.369.1801

Vancouver

Impark Storefront Office (Storefront)
601 W Cordova Street, Suite 300
Vancouver, BC V6B 1G1
Phone: 604.331.7288
Hours: Monday – Friday, 8am – 5pm

Impark Corporate Office
601 W Cordova Street, Suite 300
Vancouver, BC V6B 1G1
Phone: 604.681.7311
Hours: Monday – Friday, 8am – 5pm

Impark (Suburban Office)
Phone: 604.420.6446
Hours: Monday – Friday, 8am – 5pm

For Meter or Parking Lot issues, call: 778.370.5050

Winnipeg

5-90 Market Avenue
Winnipeg, MB R3B 0P3
Phone: 204.943.3578
Hours: Monday – Friday, 8am – 4:30pm
For Meter or Parking Lot issues, call: 204.943.3578

United States

Baltimore

8455 Colesville Road, Suite 750 
Silver Spring, MD 20910
Phone: 301.563.1700
Hours: Monday – Friday, 9am – 5pm
For Meter or Parking Lot issues, call: 215.829.8200

Chicago

954 W. Washington Blvd
Suite 400
Chicago, IL 60607
Phone: 312.226.0174
Hours: Monday – Friday, 8am – 5pm
For Meter or Parking Lot issues, call: 312.226.0174

Milwaukee

720 N. Water Street
Suite #P723
Milwaukee, WI 53202
Phone: 414.273.7241
Hours: Monday – Friday, 8am – 5pm
For Meter or Parking Lot issues, please call: 414.273.7241

Minneapolis/St. Paul

333 S 7th Street
Suite 1300
Minneapolis, MN 55402
Hours:  Monday – Friday, 8am – 5pm 
For Meter or Parking Lot issues, call: 612.341.8000

New York

307 Seventh Avenue, Suite 301
New York, NY 10001 
Phone: 212.937.8660
Hours: Monday – Friday, 8am – 5:30pm

Philadelphia

900 Haddon Ave, Suite 333 
Collingswood, NJ 08108
Phone: 856.854.7111
Hours: Monday – Friday, 8am – 4pm

Portland

514 SW 6th Avenue
Portland, Oregon 97204
Phone: 503.221.1666
Office Hours: Monday – Friday, 8am – 5pm

San Francisco Bay Area

1740 Cesar Chavez Street, Unit 2W
San Francisco, CA 94124
Impark Phone: 415.227.0114
CityPark Phone: 415.495.3909
Hours: Monday – Friday, 8am – 5pm
For Meter or Parking Lot issues, call: 415.227.0114
To speak with us about managing or leasing your parking facility, please call: 415.813.4246

Seattle

106 – 1700-7th Avenue
Seattle, WA 98101
Phone: 206.381.1789
Hours: Monday – Friday, 9am – 5pm
For Meter or Parking Lot issues, call: 206.381.1789

Washington D.C.

8455 Colesville Road, Suite 750 
Silver Spring, MD 20910
Phone: 301.563.1700
Hours: Monday – Friday, 8am – 4pm
For Meter or Parking Lot issues, call: 215.829.8200

For Republic Parking branch offices, click here.

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