Technology

A patient interacts with a patient feedback terminal.

These 5 Healthcare Campus Technologies Can Boost Patient Satisfaction

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By Jennifer Boyette and Eric Williams   |   4 min. read Today’s tech-savvy patients have significantly higher expectations of their healthcare experiences than they did just five years ago. Anchored in a society supported by instantly accessible information, seamlessly integrated technology, and end-to-end connectivity, healthcare providers face a trying task: match the consumer experience …

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Paper cut-outs of an envelope, @ symbol, and cell phone sit on a wooden table.

5 Parking Resources You Can Dematerialize Today

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By Doug Hardesty   |   2.5 min. read Why Dematerialize? Dematerialization allows parking asset owners and administrators to reduce reliance on physical resources while maintaining a quality customer experience. In most cases, dematerialization allows the customer experience to be improved; as technology now permeates most aspects of our lives, service providers across all industries …

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A car enters a gateless underground parking facility.

How to Control a Gateless Parking Environment

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By Jeff Van Allen   |   2 min. read Why Go Gateless? Though not necessarily a suitable solution for every parking facility, going gateless can help resolve several operational inefficiencies. The most common of these is sluggish ingress/egress, which can cause unwieldy back-ups and congestion in and around parking facilities. In particular, sprawling institutional …

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A smiling Impark HEALTH attendant assisting a man in a wheelchair who is boarding an Impark HEALTH shuttle bus.

Patient Transition Zones: The Gateway to a Superior Patient Experience

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Introduction When a person seeking clinical care enters a medical campus, they experience an identity shift. They are no longer recognized by name, personality, and other distinguishing features. Instead, they are a patient: a member of a group seeking care for an illness, injury, or disease. It’s this identity shift that marks the beginning of …

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An electric car plugged into an electric vehicle charging station. Illustration.

How Google Maps’ New Feature Impacts Property Managers

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By Michael Giles and Jeff Powell   |   2 min. read Google Maps announced a groundbreaking in-app feature last month, triggering a surge of appreciation from electric vehicle (EV) owners across the globe. Now, by simply typing keywords like “EV charger” or “EV charging” into the Google Maps search bar, drivers can instantly pinpoint …

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An eye looking through a magnifying glass. Illustration.

4 Ways to Use Mobile LPR Technology

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By Jeff Van Allen     |         3 min read What is Mobile LPR Technology? Mobile license plate recognition (LPR) is one of the most effective parking enforcement methods available today. Using a series of cameras, infrared lights, optical character recognition software, and license plate databases, mobile LPR allows patrollers to monitor parking …

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A woman navigating a ridehailing app on her smartphone. Illustration.

Ridesharing Companies in Healthcare: What You Need to Know

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In the last 12 months, multiple app-based ridesharing companies have announced plans to enter the healthcare industry by offering patient transportation programs. The move comes at a time where hospitals are increasingly challenged with expanding their service offerings while maintaining their primary focus on clinical care. Healthcare Ridesharing – What Does it Mean? An Estimate …

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A self-driving vehicle using its sensors to navigate traffic. Illustration.

Autonomous Vehicles: Where We Are, Where We’re Going, And What It Means For Parking

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Where we’re going In September 2017, the U.S. House passed the SELF DRIVE Act, which permits AV manufacturers to deploy up to 25,000 test vehicles per year and 100,000 annually in three years’ time. Some states, including Washington, have gone even further, signing executive orders that enable test programs to take place without a human …

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An electric vehicle plugged into an electric vehicle charging station. 3D illustration.

Behind the Buzz of EV Charging Stations

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EV chargers are popping up at stunning speed in parking facilities across North America. The University of Michigan estimates that in the U.S. alone, there are over 16,000 public electric vehicle charging stations, with nearly 43,000 individual charging connectors or plugs. For EV drivers, this is great news. Charge point popularity is helping to subvert …

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