Parking innovations

A female driver holding her index finger and thumb to her head in frustration and discomfort.

This Hospital Valet Parking “Enhancement” Almost Always Backfires (and It Isn’t What You Think)

By Rick Wilson   |   4.5 min. read Patients can’t disassociate from their roles and responsibilities outside of the hospital environment, nor should they be expected to. Unfortunately for healthcare providers, this means patients’ anxiety levels can fluctuate markedly from one clinical visit to the next. Providing simple comforts, conveniences, and tokens of appreciation …

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A patient interacts with a patient feedback terminal.

These 5 Healthcare Campus Technologies Can Boost Patient Satisfaction

By Jennifer Boyette and Eric Williams   |   4 min. read Today’s tech-savvy patients have significantly higher expectations of their healthcare experiences than they did just five years ago. Anchored in a society supported by instantly accessible information, seamlessly integrated technology, and end-to-end connectivity, healthcare providers face a trying task: match the consumer experience …

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A concerned woman leads a serious business meeting.

5 Tough Questions You Need to Ask About Your Parking Operator

By Joey Guenther   |   3 min. read 1. Is your parking operator expanding your B2C circle of influence (COI)? There are two fundamental approaches to expanding your parking asset’s COI, and both require proactivity on your parking operator’s part. The first is digital marketing. The Ecommerce Foundation’s United States B2C Ecommerce Country Report …

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Michael Giles presenting at the Building Lasting Change 2018 conference in Toronto.

Building Lasting Change in the Parking Industry

Yesterday, I had the pleasure of speaking at the Building Lasting Change 2018 conference in Toronto, hosted by the Canada Green Building Council (CaGBC). Together with Paul Wessel of the U.S. Green Building Council (USGBC) and Maryluz Velasco of CaGBC, I paneled High-Performance, Sustainable Parking Comes of Age: Parksmart Certification Across the Globe. Key Takeaways …

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Representatives from Impark, The Forward Movement, and Holland Bloorview Kids Rehabilitation Hospital stand in a freshly painted parking stall featuring the Dynamic Symbol of Access (DSA).

Impark Canada Adopts New Accessibility Symbol

Imperial Parking Canada Corporation (Impark Canada) is pleased to announce the first implementation of the Dynamic Symbol of Access (DSA) at an Impark-managed parking facility. An invitation-only painting event took place in Toronto on May 1 to commemorate the initiative’s successful launch. A Symbolic Change As reported on February 28, 2018, Impark Canada is working …

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Applying The Patient-Centered Value System To Parking

This article is an adapted from an Impark HEALTH white paper. To pre-order a free PDF copy, please fill out the form at the bottom of this page. The Patient-Centered Value System and the Parking Lot Many healthcare leaders are understandably gravitating toward the Patient-Centered Value System (PCVS) as their operational playbook of choice. PCVS …

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Disability rights activists holding banners in a parking space depicting the Dynamic Symbol of Access (DSA). Illustration.

In the Spotlight: The Forward Movement

On February 27, Impark proudly announced its collaboration with The Forward Movement, a Canadian advocacy group campaigning for the support and adoption of the Dynamic Symbol of Access (DSA). This collaboration encompasses Impark’s adoption of the DSA as standard for all new facility painting projects in Canada, along with a renewed commitment to providing barrier-free …

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A recycling symbol made of grass on a brown paper background. Illustration.

Why Isn’t Your Parking Facility Eco-Certified?

Consumers have spoken: in 2018 and beyond, a relevant business is a green business. This article is part of our sustainability series. To receive more how-to guides and industry insights straight to your inbox, sign up for our newsletter at the bottom of this page. Three out of four consumers are drawn to service providers …

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The International Symbol of Access (ISA) evolving into the Dynamic Symbol of Access (DSA). Illustration.

Impark Canada Announces Collaboration With The Forward Movement

Imperial Parking Canada Corporation (Impark Canada) is proud to announce its collaboration with The Forward Movement, a Canadian advocacy group campaigning for the support and adoption of the Dynamic Symbol of Access (DSA). To advance its work with The Forward Movement, Impark will adopt the DSA as standard for all new facility painting projects in …

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