Parking Insights

Impark Deploys New Parking App in Vancouver, BC

VANCOUVER, B.C. (October 11, 2017): Imperial Parking Canada Corporation (Impark) announced today the deployment at parking facilities in Vancouver and the Lower Mainland of hangTagTM; a new parking app. HangTag allows parkers to conveniently locate parking facilities on a map, view lot details, get driving directions, and pay for parking without going to the meter. The...
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Is Free Hospital Parking Really Free?

To charge or not to charge? That is the question facing healthcare leaders as they work to balance budgets while delivering industry-leading clinical care. Paid hospital parking is a topic of populist debate that continues to polarize opinion. However, the issue is not as clear cut as it may superficially seem, and free parking is not...
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The 5 Essentials of a Patient-First Wayfinding System

Healthcare facilities are living, breathing buildings in a permanent state of flux. As they absorb and react to the needs of their clientele, they transform into a jigsaw of new and old — each wing, zone, and floor different from the last. The necessary fluidity of healthcare campuses makes wayfinding systems tricky to implement and even...
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3 Surprisingly Simple Ways to Rethink Accessibility

When you think of accessible parking, what do you see? You’re likely envisioning something like the image above: extra-wide spaces that prominently display the international accessibility icon, with a wheelchair-friendly, sloped curb nearby. But in 2017, maybe it’s time to expand our understanding of what makes parking “accessible.” How, for example, do traditional handicap parking spaces...
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Standing up for Veterans at Portland’s Annual Stand Down

The U.S. Department of Housing and Urban Development (HUD) estimates that 39,471 veterans are homeless on any given night. An additional 1.4 million are at risk of losing their accommodation. On the 16th anniversary of 9/11, Portland held Oregon’s largest Veterans Stand Down event. The event honors and supports those who, having heroically put their lives on...
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Crafting Patient Loyalty: The Art of Service

by Randall Dennis In a consumerist age fueled by robotic automation, the Internet of Things (IoT), and disruptive apps, the tipping point for consumer loyalty remains the same as it ever was — customer service. Customer service has traditionally been a muted priority for healthcare providers, with patient care quite rightly taking precedence. But as quality...
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